Support Center
Get help with the SLANSHEI Awards Portal
Email Support
slanshei@outlook.com
Response within 24 hours
Phone Support
+94 117 544 801
Mon-Fri, 9:00 AM - 5:00 PM
Office Address
Sri Lanka Association of Non-State Higher Education Institutes
Business Hours
Monday - Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Fill out the form below and we'll get back to you as soon as possible.
Cannot Login to Account
Ensure you're using the correct email and password. Try resetting your password if needed. Contact support if you continue to have issues.
Judging Interface Not Loading
Clear your browser cache and cookies. Try using a different browser or incognito mode. Ensure you have a stable internet connection.
Cannot Submit Scores
Check that all required fields are filled and scores are within valid ranges. Save as draft first, then submit final scores.
Missing Competition or Contestants
Contact the event administrator to ensure you're properly assigned to the competition. Refresh the page to see if data has been updated.